In Good Health Management LLC must be the client’s first point of contact regarding any question, concern, suspected billing error, dissatisfaction, refund request, or dispute involving a charge.

Before contacting a bank, credit card issuer, payment processor, HSA/FSA administrator, or other financial institution to dispute a charge, the client agrees to contact In Good Health Management LLC directly and provide us with a reasonable opportunity to investigate and respond.

Please contact:
Email: InGoodHealthManagement@gmail.com
Phone: 610-572-3763

When contacting us, please provide your name, date, and amount of the charge, service purchased, and a brief explanation of the concern. We will review reported duplicate charges, incorrect amounts, unrecognized billing descriptors, service questions, and other legitimate billing concerns.

Confirmed duplicate or incorrect charges will be corrected as appropriate. Contacting us first often allows billing questions to be resolved more quickly and avoids unnecessary payment disputes.

This first-contact requirement does not limit any rights that cannot legally be waived and does not apply when the client reasonably believes that a transaction was fraudulent or made without their authorization.

• In Good Health Management LLC provides all pricing in advance. Before any billing information is collected, the client will be informed of the services being purchased and the total cost. By providing payment information, the client confirms that they understand and agree to the stated price.

• All Sales Are Final

• In Good Health Management LLC does not provide refunds, credits, exchanges, or returns once payment has been processed, except in the case of a verified duplicate charge or billing error.

• A client is not entitled to a refund because they:

  • Change their mind

  • Discontinue services

  • Do not use available services

  • Do not follow recommendations

  • Do not achieve their desired result

  • Are unable to obtain HSA/FSA reimbursement

• If you believe you were charged twice for the same transaction or charged an incorrect amount, please contact us directly so we can review and correct the billing error.

• No Guarantee of Results

• Payment is for professional services, time, education, guidance, support, and care provided or made available to the client. It is not payment for a guaranteed outcome.

• Health, nutrition, exercise, recovery, and lifestyle results vary by individual. In Good Health Management LLC does not guarantee weight loss, symptom improvement, increased strength or mobility, recovery within a specific timeframe, correction of a deficiency, or any other particular health result.

• Failure to achieve an expected or desired result does not constitute a billing error and does not create a right to a refund.

Billing Concerns

• In Good Health Management LLC should be the first point of contact for any billing question or disputed charge.

• Email: InGoodHealthManagement@gmail.com
  Phone: 610-572-3763

• By submitting payment, you acknowledge that you were provided the service and pricing in advance, authorized the charge, understand that results are not guaranteed, and agree that all sales are final except for verified duplicate or incorrect charges.

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